Switching a candidate to paper

Recommended routines for switching candidates to paper

Feature access

PLANNER  CHIEF INVIGILATOR 

 

 

Incident 1

Switch online candidate in progress to paper

Tips: You can see when the submission was last saved in the Monitor tool

Solution
  1. Provide the candidate with pen and paper
  2. Scan the paper and Attach file to delivery in Inspera Assessment
  3. The paper delivery will be available to the grader(s) as a supplement to the regular delivery

ETA 2 minutes
Available to Chief Invigilators and Planners

 

 

Incident 2

Switch offline candidate in progress to paper

Tips: Try the routines for Loss of Internet

Solution
  1. Provide the candidate with pen and paper
  2. If the candidate has continued working after going offline, follow procedures for Offline Delivery
  3. Scan the paper and Attach file to delivery in Inspera Assessment
  4. The paper delivery will be available to the grader(s) as a supplement to the offline delivery

ETA 5 minutes
Available to Chief Invigilators and Planners

 

 

Incident 3

Switch candidate not started to paper

Tips: Try the procedures for Login issues

Solution
  1. Provide the candidate with pen and paper
  2. Scan the paper and Attach file to delivery in Inspera Assessment
  3. The paper delivery will be available to the grader(s) instead of a regular delivery

ETA 2 minutes
Available to Chief Invigilators and Planners