General procedure for helping candidates with technical problems resuming exams on substitute hardware
Step-By-Step Guide
In SEB: Save delivery as file
On candidate computer: Save file to USB drive
Insert a USB stick into a USB port on the candidate´s computer
Find the file in Downloads
- Save the file onto a USB stick, and eject the drive from the computer
In Deliver Tool: Upload offline delivery
In real life: Provide Backup computer with SEB to candidate
In Deliver Tool: Open candidate for redelivery
Final step: Inform candidate manually with new delivery deadline.