Invigilator Procedures
When a candidate is experiencing problems during an exam, the Invigilator is always the first line of support. The following procedures are designed to empower invigilators to resolve these issues swiftly. If this is not possible, the procedures also include alternative solutions for Chief Invigilators and Planners
Login issues
Recommended routines for helping Feide and Non-Feide candidates log in to their exams.
Safe Exam Browser issues
Invigliator procedures for Safe Exam Browser Incidents
Loss of Internet
Recommended routines for managing candidates with loss of internet connectivity.
Other incidents
Inspera Invigilation Tools
Verify the validity of the SEB versions for MAC and Windows
Fallback Procedures
Planners and Chief Invigilators Guides for effective problem solving.
Replacing a candidate computer during exam
General procedure for helping candidates with technical problems resuming exams on substitute hardware
If Feide is down
Recommended fallback-procedure for creating new, one-time users and distributing alternative user names and passwords to candidates
Switching a candidate to paper
Recommended routines for switching candidates to paper
Actions and Access Levels
Who Can Do What: Features available in Inspera Assessment during exams, in FS-synced and regular tests.
| Actions | Invigilator | Chief Invigilator | Planner | With FS Sync |
|---|---|---|---|---|
View test in Deliver Tool |  | | | |
View candidates in Monitor | | | | |
View events in Log | Limited | | | |
Send message to candidates | | | | |
Exit SEB with Invigilator Password | | |  | |
Re-login to SEB with Invigilator Password | | | | |
Withdraw candidate | | | | |
Add Anonymous one-time Candidates | | | - | |
Add Anonymous Feide Candidates | | | - | |
Edit Test Opening Time | | | - | |
Edit Standard closing time | | | - | |
Exempt candidate from SEB | | | ||
Attach file to delivery | | | ||
Edit Planned Extra Time | | | - | |
Edit Incident Extra Time | | | ||
Open for redelivery (Candidate) | | | ||
Open for late delivery (Test) | | | - | |
Upload offline delivery | | | ||
Preview Question Set | 60 min. before test opens. | | ||
Download Question Set as PDF | 60 min. before test opens. | | ||
Download Candidate login PDF | | | ||
View candidate delivery | | | ||
Edit settings for Candidate Post-delivery Review | | | ||
Invite Chief Invigilators | | | ||
Invite Invigilators | | | ||
Invite Graders | | - | ||
Invite Planners | | |||
Enable / Disable Spell Checker (Candidate) | | |||
Deactivate / reactivate test | | |||
Synchronize test with FS | | | ||
Disconnect test from FS | |
Tip
- Share Exam Day procedures with all invigilators well in advance of the exam day
- Make sure Backup computers with SEB are available to invigilators at all times during exam